ALmax Privacy Policy
Effective Date: October 30, 2025
Entity: ALmax
Table of Contents
- Introduction
- Scope of This Policy
- Information We Collect
- How We Use Your Data
- Legal Basis for Processing
- Data Retention
- Sharing and Disclosure
- International Data Transfers
- Cookies and Tracking
- Data Security
- Your Rights
- Children’s Privacy
- Policy Updates
- Contact Information
- Consent
1. Introduction
Welcome to ALmax — a digital ecosystem designed to empower individuals, businesses, and organizations through tools for business management, online services, payments, and communication.
Your privacy is important to us. This Privacy Policy explains how ALmax collects, uses, stores, and protects personal data when you interact with our platform, applications, websites, APIs, and integrated services (collectively, the “Services”).
By using ALmax, you agree to the terms of this Privacy Policy.
2. Scope of This Policy
This policy applies to all products and services within the ALmax ecosystem, including but not limited to:
- ALmax Main Platform
- ALmax Market (Software as a Product)
- Wallet and Token System (ALmax_token)
- Web2 and Web3 Payment Systems
- KYC and Identity Verification Systems
- Shipment, Tracking, and Client Management Tools
It covers all users — individuals, clients, staff, and business partners — across all regions where ALmax operates.
3. Information We Collect
We collect information to deliver, secure, and improve our services. Types of data we collect include:
- Personal Information
- Full name, username, contact details
- Identification documents (for KYC)
- Business or company information (for business accounts)
- Payment and transaction data (amount, currency, reference, payment method)
- Technical and Usage Data
- Device type, operating system, browser, IP address
- Login times, activity logs, feature usage
- Cookies, local storage, analytics data
- Financial Data
- Wallet balances, transaction history, linked payment accounts
- Fiat and crypto transaction identifiers (e.g., NGN, USD, USDT, SOL)
- Communications Data
- Messages sent via ALmax Inbox or internal communication systems
- Support requests, feedback
4. How We Use Your Data
We use collected information for the following purposes:
- Create and manage user accounts
- Process transactions, including Web2 and Web3 payments
- Verify identities and comply with legal/regulatory requirements
- Improve services, develop features, and personalize experience
- Secure the platform against unauthorized access and fraud
- Communicate updates, offers, or policy changes
- Fulfill legal obligations under applicable laws
5. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent: When you voluntarily provide data or agree to terms
- Contract: When data is needed to deliver ALmax services
- Legal Obligation: When required by law (e.g., AML/KYC compliance)
- Legitimate Interest: For platform security, analytics, and product improvement
6. Data Retention
- We retain personal data only as long as necessary to fulfill the purposes described or to meet legal, regulatory, or operational requirements.
- When no longer needed, data is securely deleted or anonymized.
7. Sharing and Disclosure
ALmax does not sell or rent your personal data. We may share information with:
- Service Providers: Payment processors, cloud providers, analytics services
- Regulatory Authorities: When required by law
- Business Partners: For verified integrations or marketplace collaborations
All third parties are bound by strict data protection agreements and limited to necessary processing.
8. International Data Transfers
Your data may be stored or processed in countries where ALmax operates or uses service providers. We ensure such transfers comply with international data protection standards (e.g., GDPR, NDPR) through contractual safeguards, encryption, and other protections.
9. Cookies and Tracking
- ALmax uses cookies and similar technologies to enhance user experience, analyze performance, and remember preferences.
- You can control cookie preferences via your browser settings; disabling them may affect functionality.
10. Data Security
We implement multiple security measures, including:
- Data encryption (in transit and at rest)
- Two-factor authentication (2FA)
- Access control and activity monitoring
- Regular vulnerability assessments and security audits
Note: No system is completely secure. Users should maintain strong passwords and avoid sharing credentials.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Rectify inaccuracies
- Delete your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability in a structured, machine-readable format
To exercise these rights, contact us using the details below. We respond to requests in accordance with applicable law.
12. Children’s Privacy
- ALmax services are not intended for individuals under 16 years of age.
- We do not knowingly collect personal data from minors. If you believe a child’s data was provided without consent, contact us for immediate removal.
13. Policy Updates
We may update this Privacy Policy to reflect new laws, technologies, or business practices. Updates take effect when published on our platform. Continued use of ALmax after updates constitutes acceptance of the revised policy.
14. Contact Information
If you have questions, complaints, or data requests, contact us:
15. Consent
By using ALmax, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to our collection and processing of your information as described.