Privacy Policy — Core-X | ALmax
Effective Date: October 30, 2025
Entity: ALmax And Core-X
Last Updated: May 22, 2026
Welcome to ALmax Cloud and the Core-X ecosystem. This Privacy Policy explains how Core-X, ALmax, and related services collect, use, protect, and manage user information.
Core-X is part of the broader ALmax Cloud Platform ecosystem. ALmax is a large multi-service digital ecosystem that includes multiple applications, collaboration systems, business tools, communication services, and cloud-based technologies.
By using Core-X, ALmax, or any connected service, you agree to this Privacy Policy.
Table of Contents
- Introduction
- Account Visibility and Privacy Controls
- Information We Collect
- How We Use Your Data
- Legal Basis for Processing
- Data Retention
- Sharing and Disclosure
- International Data Transfers
- Cookies and Tracking
- Data Security
- Your Rights
- Children’s Privacy
- Policy Updates
- Contact Information
- Consent
Introduction
ALmax — a digital ecosystem designed to empower individuals, businesses, and organizations through tools for business management, online services, payments, and communication.
Your privacy is important to us. This Privacy Policy explains how ALmax collects, uses, stores, and protects personal data when you interact with our platform, applications, websites, APIs, and integrated services (collectively, the “Services”).
By using ALmax, you agree to the terms of this Privacy Policy.
1. About Core-X and ALmax
Core-X is a Web Operating System (Web OS) developed under the ALmax ecosystem.
The platform includes multiple applications, modules, and services such as:
- Core-X
- NodePulse
- POS-X
- X-Hub
- Amigo Chat
- X-Guard
- Minesweeper and other games
- Business tools
- Collaboration systems
- Smart home integrations
- Vendor and client systems
- Multi-node cloud services
Some applications and software available inside Core-X may belong to third-party developers, organizations, vendors, or clients and not directly to ALmax.
ALmax may host, connect, or distribute applications created by other developers or organizations inside the ecosystem.
Account Visibility and Privacy Controls
Users can control account visibility through:
Settings -> Account -> Your Account
Available visibility settings may include:
Private
When an account is set to Private:
- Other users cannot publicly index or discover the account
- Profile visibility is restricted
- Public search and indexing are limited
Protected
When an account is set to Protected:
- The account may only be discoverable by users working under the same:
- Organization
- Client
- Vendor
- Approved workspace
This is designed to improve collaboration while maintaining controlled visibility.
Information We Collect
We collect information to deliver, secure, and improve our services. Types of data we collect include:
- Personal Information
- Full name, username, contact details
- Identification documents (for KYC)
- Business or company information (for business accounts)
- Payment and transaction data (amount, currency, reference, payment method)
- Technical and Usage Data
- Device type, operating system, browser, IP address
- Login times, activity logs, feature usage
- Cookies, local storage, analytics data
- Financial Data
- Wallet balances, transaction history, linked payment accounts
- Fiat and crypto transaction identifiers (e.g., NGN, USD, USDT, SOL)
- Communications Data
- Messages sent via ALmax Inbox or internal communication systems
- Support requests, feedback
How We Use Your Data
We use collected information for the following purposes:
- Create and manage user accounts
- Process transactions, including Web2 and Web3 payments
- Verify identities and comply with legal/regulatory requirements
- Improve services, develop features, and personalize experience
- Secure the platform against unauthorized access and fraud
- Communicate updates, offers, or policy changes
- Fulfill legal obligations under applicable laws
Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent: When you voluntarily provide data or agree to terms
- Contract: When data is needed to deliver ALmax services
- Legal Obligation: When required by law (e.g., AML/KYC compliance)
- Legitimate Interest: For platform security, analytics, and product improvement
Data Retention
- We retain personal data only as long as necessary to fulfill the purposes described or to meet legal, regulatory, or operational requirements.
- When no longer needed, data is securely deleted or anonymized.
Sharing and Disclosure
ALmax does not sell or rent your personal data. We may share information with:
- Service Providers: Payment processors, cloud providers, analytics services
- Regulatory Authorities: When required by law
- Business Partners: For verified integrations or marketplace collaborations
All third parties are bound by strict data protection agreements and limited to necessary processing.
International Data Transfers
Your data may be stored or processed in countries where ALmax operates or uses service providers. We ensure such transfers comply with international data protection standards (e.g., GDPR, NDPR) through contractual safeguards, encryption, and other protections.
Cookies and Tracking
- ALmax uses cookies and similar technologies to enhance user experience, analyze performance, and remember preferences.
- You can control cookie preferences via your browser settings; disabling them may affect functionality.
Data Security
We implement multiple security measures, including:
- Data encryption (in transit and at rest)
- Two-factor authentication (2FA)
- Access control and activity monitoring
- Regular vulnerability assessments and security audits
We implement reasonable technical and organizational security measures to protect:
- User accounts
- Communication systems
- Business information
- Collaboration data
- Infrastructure systems
However, no online system is completely secure.
Users understand and accept the risks associated with internet-based platforms and cloud services.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Rectify inaccuracies
- Delete your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability in a structured, machine-readable format
To exercise these rights, contact us using the details below. We respond to requests in accordance with applicable law.
Children’s Privacy
- ALmax services are not intended for individuals under 16 years of age.
- We do not knowingly collect personal data from minors. If you believe a child’s data was provided without consent, contact us for immediate removal.
Policy Updates
We may update this Privacy Policy to reflect new laws, technologies, or business practices. Updates take effect when published on our platform. Continued use of ALmax after updates constitutes acceptance of the revised policy.
Contact Information
If you have questions, complaints, or data requests, contact us:
- Phone: +234 81 6663 6567
- Email: support@almaxcloud.com
- Department: ALmax — Privacy Department
- Official Website: ALmax Cloud
- Privacy Policy: privacy-policy.almaxcloud.com
For support, legal, compliance, or privacy-related concerns, users should contact ALmax through the official platform channels available on the website
Communication Services
Core-X includes communication and collaboration systems such as:
Amigo Chat
Amigo Chat allows users to:
- Chat with friends
- Explore connections
- Communicate inside the ecosystem
X-Hub
X-Hub is mainly designed for:
- Collaboration
- Partnerships
- Team coordination
- Shared workspaces
- Project communication
Messages and communication data may be processed and stored to maintain service functionality, security, synchronization, and abuse prevention.
Multi-Node Infrastructure
Core-X is a Multi-Node Application.
This means the platform may operate across multiple servers, regions, or infrastructure nodes for:
- Performance
- Reliability
- Scalability
- Synchronization
- Security
Some organizations, vendors, or clients may operate dedicated servers.
Dedicated Servers and ALmax Gateway
Some clients may use dedicated infrastructure.
If a dedicated server enables almax_gateway:
- Products and services from other verified ALmax nodes may be accessible
- Verified ecosystem integration may occur
If almax_gateway is disabled:
- Only that server’s products and services remain visible locally
- Their products may not be indexed or distributed to other ALmax nodes or servers
This allows organizations to maintain isolated or private deployments when required.
Vendor and Client Verification
For security purposes:
- Vendor accounts
- Client accounts
- Organization onboarding
are currently added and verified manually by ALmax administrators.
This process helps reduce:
- Fraud
- Fake organizations
- Abuse
- Unauthorized access
Features and Checkout Status
To maintain security and regulatory compliance:
Checkout and some financial operations may be temporarily disabled until:
- ALmax completes required registrations
- Legal and regulatory approvals are finalized
- Necessary financial clearances are obtained
- Compliance requirements are completed
This may include:
- CAC registration
- Financial verification
- Compliance reviews
- Payment processing approvals
User Security Responsibilities
Users are responsible for protecting their accounts.
Users should:
- Keep passwords secure
- Avoid sharing login credentials
- Use strong passwords
- Protect devices and sessions
- Report suspicious activity immediately
ALmax and Core-X are not responsible for losses caused by:
- Weak passwords
- Shared credentials
- Unauthorized user actions
- Negligence by the account owner
Third-Party Applications and Services
Core-X may contain:
- Third-party applications
- External integrations
- Vendor systems
- Organization-managed software
These services may have their own:
- Privacy policies
- Security rules
- Data handling practices
Users should review third-party policies when using external applications.
Changes to This Policy
This Privacy Policy may be updated periodically.
Changes may occur due to:
- Security updates
- Legal requirements
- Platform improvements
- New services
- Infrastructure changes
Continued use of Core-X or ALmax services after updates means users accept the revised policy.
Consent
By using ALmax, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to our collection and processing of your information as described.